TERMS AND CONDITIONS

Please read this terms and conditions carefully before using and/or purchasing any of Our Services

Acknowledgment 

These are the Terms & Conditions “Terms of use” governing the use of this service and the agreement that operates between You (customer) and the Company (us), setting out the rights and obligations of all users regarding the use of the service. They apply to all visitors, users and others who access or use the service and they are list as follows:

  • Your access to and use of the service is conditioned on your acceptance of and compliance with these Terms & Conditions. Once being acknowledged and agreed, you are bound by these Terms of use. 
  • PR2 is specially designed to offer services to people over 18+ years of age. 
  • Your access to and use of the service is also conditioned on your acceptance of and compliance with our privacy policy. 
  • At PR2, we provide general health and wellness advice. We do not offer medical nutrition therapy, address specific medical needs, or provide medical diagnoses. Should a situation arise that falls outside our scope of practice, we will promptly refer you to an appropriate healthcare professional or your doctor. 
  • At PR2 we protect the rights of both ourselves and our clients and users. Therefore, inappropriate language or lack of respect and discrimination is strictly prohibited and will not be accepted under any circumstances.
  • Please inform immediately, by email (pr2exercisenutrition@gmail.com) or whatsapp (+44 07799913897)  of any overall health circumstances that occur during the process of any of our services. 
  • If you have any concerns or questions regarding any of our services, exercise and/or nutrition recommendation, please do not hesitate to contact us and we will reply as soon as possible. 

Rights

At PR2 we protect the rights of both ourselves and our clients and users. Therefore, inappropriate language or lack of respect and discrimination is strictly prohibited and will not be accepted under any circumstances. As a result, we reserve the right to terminate or suspend any service provided that has been affected by lack of respect and discrimination. 

PR2-exercise&nutrition services 

  • PR2 offers virtual services of exercise and nutrition as well as health conferences-inputs of different topics with the emphasis of improving and maintaining health in the long term. We offer 1-1 virtual training, exercise and coaching program membership, nutrition and coaching membership, conferences/workshops of diverse health and nutrition content offered to corporate and independent companies, as well as open to the public. 
  • Microsoft Teams is the principal communication method used to provide our services.  In case, there is an inconvenience or technological issue, diverse alternatives will be given at all times. 
  • Terms and conditions may differ from one service to another. However they all share the same `Terms & Conditions` for consultations/sessions re-arrangements, refunds or cancellations (see below). For non-shared terms & conditions: 1-1 personalised virtual training: https://pr2project.com/terms-and-conditions-1-1/. Exercise and Coaching program membership: https://pr2project.com/terms-and-conditions-exercise-coaching/. Nutrition & Coaching membership: https://pr2project.com/terms-and-conditions-nutrition/. 

Sessions / Consultations Re-Arrangements & Sessions that are considered `Lost`

PR2 is characterised by being empathetic with the personal and external circumstances of the members. Therefore, it is possible to rearrange previously planned sessions/consultations as long as at least 24 to 48 hours’ notice has been given via email or WhatsApp text message. In case of any force majeure cause, please contact us to provide support. Sessions/consultations will be considered lost if we have received less than 24 hours’ notice of a cancellation or if there is simply no attendance.

Refunds

Once PR2 services are purchased, they cannot be refunded unless there is a cause of force majeure. Therefore, contact us to provide further assistance.

Service Termination

The client acknowledges and agrees to purchase a service during the specified time. Therefore, once the terms and conditions have been agreed upon and the service has been purchased, there will be no possibility of cancelling it, unless it is a case of force majeure in which the service can be frozen or postponed. However, please contact us for more information.

Force Majeure

In the current document the words `Force Majeure` applies to but not limited to the following: injury, illness, accident & emergency situations. However, please contact us for more information. 

Rates & Payment Methods 

PR2 reserves the right to review and modify its services, price and payment method at any time. At PR2 we like transparency towards our members. Therefore, we will always inform you of any changes regarding our services, price and payment methods that may occur while PR2 is in operation.

  • Rates 

We reserve the right to review and modify the prices at any time. The current prices and/or future modifications will always be shown in the web-page. Please, look at each section of the services to observe the current rates. Prices and payment methods differ from one service to another. Some services must be paid in full, while others allow payment by monthly instalments. Please read carefully the terms & conditions of every service before purchasing them. 

  • Payment Methods 

The PR2 website has been designed for online services purposes. The payment method currently used is bank transfer. The data will be provided before the start of any of your official consultations in order to purchase the services. Please feel free to contact us with any questions you may have.

Links to and/or use of other (third party) web-sites 

Our Service may contain links to third-party web sites or services that are not owned or controlled by PR2. Therefore, we have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third party web-sites or services. You further acknowledge and agree that we will not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web-sites or services. We strongly advise you to read the terms & conditions as well as privacy policy of any third-party web-sites or services used.

Stories

Each person has a story to tell and at PR2 we like to be real. We appreciate and celebrate the effort and progress of each of our clients. Your story can serve as a help and example for many people. Therefore, we appreciate that, once your trip is over, you can tell us a before and after story. And, in addition, it can be shared both on our website and on our social networks. We guarantee privacy, that is why and if you participate, before sharing your story you will always be asked for your authorization. No stories will be shared unless permission is approved.

Your Feedback to us 

At PR2 we consider that every day is a new opportunity to both increase our knowledge and improve our services. Therefore, we would appreciate your participation in adding constructive feedback in order to continue improving at all times.

Changes to this Terms & Conditions 

We reserve the right to modify or replace these terms of use at any time. We will provide you with at least 30 days notice before any changes take effect. You agree to be bound by the revised terms in the case you continue accessing and/or using our services. If, on the other hand, you do not agree with the new terms and conditions, please stop using the website and the Service.

Contact Us 

Please do not hesitate to contact us by email address in case you have any enquire or questions regarding this `Terms & Conditions`. Email address: pr2exercisenutrition@gmail.com

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